Emotional Intelligence

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emotional-inteligence

Emotional intelligence has been defined, by Peter Salovey and John Mayer, as “the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behaviour”.

Studies have shown that people with high EI have greater mental health, job performance, and leadership skills although no causal relationships have been shown and such findings are likely to be attributable to general intelligence and specific personality traits rather than emotional intelligence as a construct. For example, Daniel Goleman, the author of the book Emotional Intelligence, indicated that EI accounted for 67% of the abilities deemed necessary for superior performance in leaders, and mattered twice as much as technical expertise or IQ.

This social skills is required for everyone from new recruit to managers to leaders.

The following are highly recommended:

Skill Features

  • Sessions 9
  • Quizzes 0
  • Duration 25 hours
  • Skill level All levels
  • Language English
  • Students 3
  • Certificate Yes
  • Assessments Yes

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