Emotional intelligence has been defined, by Peter Salovey and John Mayer, as “the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behaviour”.
Studies have shown that people with high EI have greater mental health, job performance, and leadership skills although no causal relationships have been shown and such findings are likely to be attributable to general intelligence and specific personality traits rather than emotional intelligence as a construct. For example, Daniel Goleman, the author of the book Emotional Intelligence, indicated that EI accounted for 67% of the abilities deemed necessary for superior performance in leaders, and mattered twice as much as technical expertise or IQ.
This social skills is required for everyone from new recruit to managers to leaders.
The following are highly recommended:
- Sessions 9
- Quizzes 0
- Duration 25 hours
- Skill level All levels
- Language English
- Students 3
- Certificate Yes
- Assessments Yes
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- The 10 Qualities of an Emotionally Intelligent Person
- 4 Things Emotionally Intelligent People Don’t Do
- The Power of Emotional Intelligence, Travis Bradberry
- How We’ve Been Misled by ‘Emotional Intelligence’
- 6 Steps to Improve Your Emotional Intelligence
- BOOK: Emotional Agility – Get Unstuck, Embrace Change, and Thrive in Work and Life
- BOOK: Emotional Intelligence 2.0
- COURSE: Inspiring Leadership through Emotional Intelligence
- Free Online Tests on Emotional Intelligence